Absolutely loved buying my tesla model 3 from Joe at sunset ford in Waterloo. He made the whole experience worth not only the money but the time as well. Joe made the process very easy and explained everything we were doing paper by paper. Kyle also made the process amazing! Highly recommend if you’re in the looks for a new car!

I had a really good experience at Sunset Ford in Waterloo. Joe was my salesman, and he was very helpful throughout the whole process. He answered all my questions, explained everything clearly, and never pressured me into making a decision. The buying process was easy and went smoothly. Everyone at the dealership was friendly and professional, and they made sure I was comfortable every step of the way. I’m very happy with my vehicle and the service I received. I would definitely recommend Sunset Ford and Joe to anyone looking for a car. Thanks for making the experience so great!

Great experience at Sunset Ford in Waterloo. Friendly staff, transparent pricing, and a smooth buying process. The team was knowledgeable, helpful, and made everything stress-free.

Adrian was great to work with and very very knowledgeable. I love my new ride.

The whole experience was timely, professional and enjoyable. Joe Hill was very honest and easy to deal with. I talked to several people at the dealership. The customer service/experience was top notch. Thank you very much for helping us to make a great vehicle choice.

Great experience, Salesman John and the entire staff was easy to work with. Would recommend!

Salesman (Joe) aware of moderate accident on vehicle but fails to mention to buyer. Reputable dealer would have said on initial day of test drive and negotiating price that the vehicle had been in a moderate accident. Finally comes up four days later when finishing paperwork. Declined purchase and would not recommend dealer doing deceptive sales. Buyer beware: Black Ford Expedition has a lose front bumper and this vehicle had a moderate accident that required towing.

Great salesman, i told John ries what i was looking for, he had two trucks on the lot that were exactly what i was looking for, i asked him to get me a price that i liked and the next day i brought a check and we closed the deal, very pleasant experience

Good customer service. I ordered some parts and? Product ready when I got there

Adrian made this the smoothest purchase ever. Very happy with my sales person and the dealership too.

I let them know how bad I needed my truck within a week, and they prioritized the repair and made it happen. Rear differential repairs were completed, and I was very impressed with how fast the work was completed. Had my truck fixed within 1 week. I didn't think Justin would be able to get the job done, but I got the call right before closing. I let them know how bad I need my truck within a week and they prioritized the repair and made it happen.Rear differential repairs. I was very impressed how fast the work was completed Had my truck fixed within 1 week. I didn't think Justin would be able to get the job done, but I got the call right before closing. I informed the service staff of my urgent need for the truck to be repaired within one week, and they promptly prioritized the repair, which was completed as requested. The rear differential repairs were executed efficiently, and I was very impressed with the speed and quality of the work. The truck was repaired and returned within one week. I was initially concerned that Justin would not be able to complete the job in time, but I received a call right before closing with the good news.

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John was very helpful throughout the entire process. It was my first time buying and he made it a fantastic experience. I highly recommend going to this dealership.