The team was exceptional. I felt my concerns were addressed as we negotiated the conditions of my new truck purchase. I didn't feel ignored, pushed, or dismissed. If you're looking for a new Ford this is the place to go. Even though there is a dealership within walking distance of our home Sunset Ford was well worth the 25-minute drive. Thank you for making it easy.

Lonnie Pope in the service area was very helpful and knowledgeable very friendly . Will be back for service on my vehicle.

The best experience I have ever had purchasing a car. I went in to look and felt good enough to make a purchase quickly. Purchased, traded and financed all within 2 hours and left with the vehicle and deal I wanted. I would recommend Joe, Kyle and Andrew to anybody!

Lonnie is a fantastic service advisor. She is knowledgeable, courteous, professional, and very easy to work with. She is the primary reason I trek to Waterloo for service (despite the fact that several other dealerships are closer to home).

Lonnie always knows the solution to my issues and if not always assures me that she will do all that can to figure it out! She is the reason we have stayed with Sunset!!

When I went into Sunset Ford, I knew what I wanted and Sunset had the right truck so it was a matter of developing a deal that satisfied both parties. Smooth and easy deal.

I felt welcomed and comfortable from the moment I stepped on the lot. There was zero pressure to make a purchase and all my questions were answered quickly and truthfully. The entire transactionwas a pleasure.. I'd recommend Adrian Fitch and Sunset Ford to anyone looking for an honest to goodness enjoyable transaction znd buying experience.

Easiest dealing that I have ever done when buying a new vehicle. The credit junk was entirely over too much of a game they played. Way too long. Nap time.

Adrian was very helpful. So was the finance guy. The car is working out fine. Love the safety features.

Everyone we dealt with was very friendly and professional. They made the entire process easy and non stressful for the buyer.

Adrian was great to work with on getting our new 2024 Ford F-250. Thanks Adrian.

I was in need of a new (but not brand new) and reliable car due to my old car breaking down for about the 15th time. I had previously had a very good experience at Sunset Ford in Waterloo with a great and friendly salesperson, Joe Hill. I'm sorry, but I just don't trust my Ford dealer in the town I live in. Joe is very experienced with selling cars, he's very approachable and helpful. I told him what I was looking for and he took us on a drive in a 2018 Ford Explorer Limited, and then he looked up the Carfax info and printed it out for me. Well, I didn't waste any time, this car has a 3rd row, power everything, heated seats, rode real smooth on the highway and backroads (like I said, Joe is experienced and he knew to drive it on roads other than the highway so I could see how it handles on different roads). I knew this car was what I needed and wanted. Got the credit check going and then it was time to talk to Andrew White (Finance Manager). He was very helpful and explained everything to me in a way that I understood, and gave me advice on the different interest rates and a couple different ways I could pay for the vehicle (I'll be honest, my credit card usage is pretty high and he did his best to get me the best interest rate and deal possible). Signed all the paperwork, called my car insurance company (Progressive, which I think is the best) and got the Explorer added to my policy, and I drove it home that day! I've been driving it for over 2 weeks and I LOVE my new car. I would highly recommend Sunset Ford if you're ever in need of a vehicle, because I know from experience you can trust them and they will treat you right!

Never like spending that kind of money but the experience was fun and relaxing thanks to John, Bill and Andrew!

Joe was a good guy so a good truck I appreciate what he did for me thanks

We bought an awesome brand new Ford Maverick Hybrid from Sunset Ford in Waterloo IL. The entire buying experience was a pleasure!!!! All with the help of our very knowledgeable and friendly salesperson Joe Hill.. Thank you so much!!! I will definitely recommend Joe Hill to family and friends!!!

I just bought a new Ford Maverick truck from Joe Hill at Sunset Ford in Waterloo. He was great to deal with and answered all my questions with patience and kindness. We even exchanged corny jokes and I got some new material from him.😁Bottom line, I highly recommend buying a new or used vehicle from Joe at Sunset Ford.

The dealership was very professional and courteous. Quick service and I was on my way.

Joe was great. He made my car buying experience enjoyable from begining to end. I will be referring all family and friends to him for future vehicle purchases. Thank you Joe.

Joe, Kyle & Andrew were guys of great calliber! They took care of me, and that is how I ended up with a Desert Sand Bronco! Definitely an amazing purchase, I would recommend Waterloo Sunset Ford to anyone buying any Ford products. Amazing Experience!

If I could rate a 10 I would!! Amazing service, everyone was so helpful and welcoming. I will recommend this dealer to everyone!!

Adrian F. was great to work with. He was very understanding in what we wanted in our new truck. Thank you Kyle for the opportunity to with with Adrian. Thank you Adrian!

I don’t know if I’ve ever said that buying a car was fun, but I truly have the best experience purchasing my new bronco from Joe Hill! He was patient, he stayed late for us, and he put up with my husband‘s nonstop dad jokes and entertaining hot takes on life like he enjoyed them (maybe he did…🤣). He was kind, courteous, and efficient. We went in knowing the exact vehicle that we wanted to purchase, But he still took the time to share the wealth of information that he had about the vehicle and showed us a little interesting things about it that we would’ve probably not noticed for months, if at all. He worked to honor the deal that was given to us by another dealership that dropped the ball and did so with grace. Thanks Joe! We already love the “Crochet Cruiser”!🤣 Great Car, even better experience.

We had a great experience! I would definitely go back to purchase another car with Sunset Ford of Waterloo. The overall feeling of the dealership is based on trust and honesty.

Very fair and honest Business they run would definitely go back for future purchases very happy overall

Joe was so responsive to questions and super friendly and easy to work with. He was very knowledgeable as well. The rest of the team at the dealership was provided great service. I would definitely do business there in the future.