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Sunset Ford Waterloo always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
These guys are awesome. Top notch service. I will bring all my business here from now on.
John Ries was very nice to work with. Informative and knew all the features on the 2024 Escape. Explained all of the additional services such as paint protection being available.
I rarely take the time to do a review, but my experience at Sunset Ford of Waterloo was so good that I felt I owed it to them. I did my research and found the vehicle I wanted on their website at a price lower than I had seen anywhere else. I went in expecting that I would have to do a lot of haggling to get that price. Much to my surprise, their very first out-the-door offer was exactly as advertised. The salesman, John Ries, was professional, friendly and knowledgeable of all the features and functions of the vehicle. He made the buying experience pleasurable.
I rarely take the time to do a review, but my experience at Sunset Ford of Waterloo was so good that I felt I owed it to them. I did my research and found the vehicle I wanted on their website at a price lower than I had seen anywhere else. I went in expecting that I would have to do a lot of haggling to get that price. Much to my surprise, their very first out-the-door offer was exactly as advertised. The salesman, John Ries, was professional, friendly and knowledgeable of all the features and functions of the vehicle. By far, the best buying experience I have ever had.
Waterloo Ford Jason is an extremely nice salesperson and I like the 8 year powertrain warranty. All of the people there are knowledgable and nice.
John was very knowledgeable and helpful. I test drove several vehicles. He listened to what I was looking for. He was very laid back and not pushy.
Great big shout out to Joe Hill, Kyle & Andrew for the great service we received today at Sunset Ford! These guys made the entire process so incredibly smooth from start to finish. We couldn’t be any happier & love the new ride!
John was very knowledgeable. He was helpful through every step of the process. Overall, great experience.
Great service and they make process easy on buying a new car
Buying a new vehicle can be so stressful.....but Joe Hill and Sunset Ford Waterloo made the process seem so easy. Wonderful service!
We always receive excellent care at Sunset Ford Waterloo. Our service lady, Lonnie is excellent. She is very informed and we always feel she looks out for us.
I've bought several new cars over the years and have NEVER had an experience this easy. The price I saw online was the price I was given. No tricks, no gimmicks, just great honest people! Once the price was settled and my credit app was approved, I drove 150 miles to pick up. I kept waiting for a catch, but there never was one. Joe was waiting for me at the door and he and Andrew had me in and out of signing within an hour! I am still in awe! These guys are car sales superheroes! I will be back for any new car needs despite them being so far away! Thank you so much Joe and Andrew! You're the absolute BEST!!!
I wish I could give this dealer and Joe more than 5 stars. I've bought several new cars and have NEVER had an experience this easy. The price I saw online was the price I was given. No tricks, no gimmicks, just great honest people! Once the price was settled and my credit app was approved, I drove 150 miles to pick up. I kept waiting for a catch, but there never was one. Joe was waiting for me at the door and he and Andrew had me in and out of signing within an hour! I am still in awe! These guys are car sales superheroes! I will be back for any new car needs despite them being so far away! Thank you so much Joe and Andrew! You're the absolute BEST!!!
Joe is amazing. Very friendly and professional. Staff at Sunset is fantastic. Explained everything fully and understandable. Great job guys!
Bought car over the phone, they picked me up at airport, no complaints. Drove home
Upfront, honest and made the whole process of buying very easy. John the salesman was thorough and went over every detail of my vehicle.
John was very knowledgeable and helpful in making sure our buying experience was a good one.
I felt they werevery friendly and honest with.me. I liked the feel of a small dealership and not being rushed. into anything. I love my new Ford-F-150 King Ranch, and have had many compliments on it.
John and all the guys I met at Sunset Ford in Waterloo we’re friendly and easy to work with. I feel I got a fair trade in on my vehicle and a fair price on the new F150 lariat that I purchased. I am extremely happy with my vehicle and the “no pressure atmosphere” at this dealership. I would recommend them to anyone looking to purchase of a new vehicle.
I had a great experience dealing with this dealer just before Christmas this year. Great hospitality, honest people and a simple transaction. I will be a repeat customer even though I live in another state. Thanks you all!
John was extremely helpful and answered all my questions. He allowed me to test drive multiple cars to ensure I was picking the right one for me. He was patient and never seemed putout by my requests and questions.
Best place , best employees!! First ever Ford I have ever bought in 33 years.
Very patient and professional. I have looked at vehicles with Joe 4 times over the last 5 years. I have not purchased until this time. Even though I had never bought he continue to answer all my questions without pushing.
Great communication. Fixed the problem immediately. Friendly service.
Sunset Ford in Waterloo is one of the few remaining large dealerships who truly cares about their customers. Honest and Trustworthy! If you are looking for a car give these guys a shot. You won't be sorry!
Located in Waterloo, IL
1425 N. Illinois Rt.3 - Waterloo, IL 62298

Welcome to Sunset Ford Waterloo
Thank you for visiting the Sunset Ford Waterloo website! Sunset Ford Waterloo expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford Waterloo. Sunset Ford Waterloo has lease deals on amazing new Ford models.
Be sure to ask us about our Ford warranty! We also have a great Sunset Ford Waterloo service department that can help provide maintenance to your vehicle when it's time for a tune-up! We are one of the most amazing Ford dealers in the southern Illinois area! Visit our dealership in Waterloo, IL today!
Quality Ford Service in Waterloo, IL
Bring your chosen Ford model into our service center near Columbia, IL. Our highly qualified automotive technicians will take good care of your vehicle, whether you're coming in for an oil change or a complicated repair job. We use authentic factory-authorized parts. Check out our service specials and coupons and schedule your appointment today!