Great experience at Sunset Ford in Waterloo. Friendly staff, transparent pricing, and a smooth buying process. The team was knowledgeable, helpful, and made everything stress-free.

Adrian was great to work with and very very knowledgeable. I love my new ride.

The whole experience was timely, professional and enjoyable. Joe Hill was very honest and easy to deal with. I talked to several people at the dealership. The customer service/experience was top notch. Thank you very much for helping us to make a great vehicle choice.

Great experience, Salesman John and the entire staff was easy to work with. Would recommend!

Salesman (Joe) aware of moderate accident on vehicle but fails to mention to buyer. Reputable dealer would have said on initial day of test drive and negotiating price that the vehicle had been in a moderate accident. Finally comes up four days later when finishing paperwork. Declined purchase and would not recommend dealer doing deceptive sales. Buyer beware: Black Ford Expedition has a lose front bumper and this vehicle had a moderate accident that required towing.

Great salesman, i told John ries what i was looking for, he had two trucks on the lot that were exactly what i was looking for, i asked him to get me a price that i liked and the next day i brought a check and we closed the deal, very pleasant experience

Good customer service. I ordered some parts and? Product ready when I got there

Adrian made this the smoothest purchase ever. Very happy with my sales person and the dealership too.

I let them know how bad I needed my truck within a week, and they prioritized the repair and made it happen. Rear differential repairs were completed, and I was very impressed with how fast the work was completed. Had my truck fixed within 1 week. I didn't think Justin would be able to get the job done, but I got the call right before closing. I let them know how bad I need my truck within a week and they prioritized the repair and made it happen.Rear differential repairs. I was very impressed how fast the work was completed Had my truck fixed within 1 week. I didn't think Justin would be able to get the job done, but I got the call right before closing. I informed the service staff of my urgent need for the truck to be repaired within one week, and they promptly prioritized the repair, which was completed as requested. The rear differential repairs were executed efficiently, and I was very impressed with the speed and quality of the work. The truck was repaired and returned within one week. I was initially concerned that Justin would not be able to complete the job in time, but I received a call right before closing with the good news.

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John was very helpful throughout the entire process. It was my first time buying and he made it a fantastic experience. I highly recommend going to this dealership.

Adrian was very helpful with everything he showed me things on my vehicle before before I left

Joe was great to work with. He was friendly, knowledgeable, and made the whole car-buying process easy. He answered all my questions without any pressure. I’d definitely recommend Joe to anyone looking for a good car-buying experience.

The team was very helpful but especially John Ries was in contact with me every step of the way