Lonnie M makes me feel like a priority every time I need service on my vehicle. I will continue to recommend her to my friends and family.

The whole staff at Sunset Ford in Waterloo, Illinois was excellent and helped me decide on my choice of Bronce Raptor.

John, Tyler and Andrew literally gave me the best buying experience of any dealership I have ever worked with! Not only did they give me their full attention, they worked with me on a very tight schedule, my trade-in and made it incredibly easy. They are real people that treat you like a person and they will be my first stop every single time I need a vehicle!

Excellent service and inventory to select from. Joe was by far one of the best salesman I’ve ever worked with got us in and out in no time!

I drove out to the Waterloo location primarily because they had the vehicle I was interested in, in the color and trim I was after. There were, however, two nearly identical vehicles at two different dealerships I could have purchased. The amount of positive reviews at this location is what lead me to prioritize the vehicle at Waterloo. Joe Hill was the person in the sales department I worked with. I came in knowing what I wanted, so I didn't need take much of a look around. Joe was personable and professional and facilitated the test drive and put together all the purchase documents. From there I believe it was Andrew that handled the financing application and got me set up with a good rate at establishment I already do business with. Joe got the vehicle all washed and topped off with gas and I was out the door. I even reached out after the sale, as I needed a front license bracket, and Joe is helping get me set up with that from their parts department. Smooth transaction all around. Would recommend.

I just got my car from there it was a lot easier then I thought it would be. I had the pleasure of having Adrian and Andrew to help with everything, extremely friendly told my husband and I every down to the T. Adrian and Andrew you are totally awesome. Thank you so much

Adrian Fitch is a prime example of who you want to buy a car from. He was knowledgeable, relatable, non-pressuring, and easy to have an upfront conversation with. The customer experience provided by Adrian Fitch and the team at Sunset Ford of Waterloo, IL is second to none.

I want to thank John Reis and Kevin White for a delightful car buying experience. I was amazed at the deal and how easy everything went. I would recommend Sunset in Waterloo to anyone interested in excellent customer service, an incredible deal, and a beautiful car.

Average.

Went to Sunset Ford in Waterloo to look and see what they had I like to stay local and closer to home. Heard that Joe Hill was a sales person there. He was patient and understanding and eager to show me any vehicle there. Go see Joe. He is a Good Old Joe😁

Everyone was professional, knowledgeable, friendly, and easy to work with. I wouldn’t hesitate to buy another car here.