If you are looking for a new or used car, do yourself a huge favor and go see Adrian at Sunset Ford in Waterloo. I've purchased 2 cars from him in the last 2 years, and both of these experiences, collectively, have eclipse all of my past car buying experiences over the last 40+ years combined. I will not buy a car from anyone else going forward.

Joe was awesome to work with - personable, knowledgeable, and did not pressure us into a decision! We will definitely recommend Joe and Sunset Ford to our friends and family!

Adrian Fitch was a pleasure to deal with. I was an out of state buyer. He sent additional pictures of the vehicle I requested. Was prompt to respond to any questions. The sales manager Mr. Brewer went above and beyond to help me return my loaner car. Finance was quick and efficient at their part as well. This I a small town dealership that offers the small town hospitality.

Joe took really good care of us and it was a really nice touch that he put a little card in the car saying thank you for purchasing this car.

Fast and friendly. Very professional and kept you up to date on the progress.

Excellent job! Well done!! Would definitely refer to friends or family! Salesmen were very professional!

The process of reviewing, selecting and buying a new car from Joe Hill at Sunset Ford in Waterloo exceeded our expectations. The entire supporting staff from Kyle Brewer to Andrew White made the buying experience friendly and professional. We have bought several cars over the years from Sunset Ford, and we strongly recommend them to anyone wanting to purchase a new car. Thank you, Joe, for a job well done.

Excellent, Lonnie was friendly and explained the whole process.

Sunset Waterloo Ford got us in and repaired in about a week and a half where as sunset St Louis was going to be 6 weeks before they could even get the vehicle in

Absolute gem of an experience. Felt no pressure walking in the door and all questions were answered! Super laid back approach Everyone form sales to finance was spectacular to deal with! Clients for life!

A deal and car so nice. I bought it twice! Just over 30 days ago, I purchased a 2024 Ford bronco from Sunset, Ford Waterloo and Joe Hill! It was such a great experience that when I was unexpectedly T-boned at 60 mph, Totaling my brand new car, there was no question that my new car purchase would also be from here. The care and compassion that Joe Hill and Sunset Ford Waterloo has shown me through the second purchase has been nothing short of amazing. From our first phone call, Joe went right to work to find me the exact same vehicle. We live over an hour away and they did everything they could to make applying for financing easy. Under the circumstances, they were able to put the deal together And have everything ready to go so all I needed to do was come in sign the paperwork and be on our way. Being severely injured, Dealing with insurance companies, and navigating the purchase of a new car can be overwhelming. I can never properly express the gratitude that I have for Joe, Kyle, and Andrew for making this a no hassle process.

Sunset Ford really does care about customer service and quality work!

Lonnie at Sunset Ford got my vehicle in the next day after needing a new tire. Very quick turn around and great service!

We were not expecting to buy a car that day but Joe Hill was helpful and convincing with professional information about the Bronco Sport! We really are enjoying it! If need a car go see Joe at Sunset Ford in Waterloo.

Awesome service, knowledgeable and friendly environment. Love buying and supporting a home town business. Will definitely purchase another vehicle there.

This dealership was very helpful in locating the exact vehicle we were looking for and bringing it to their lot.

Joe, Kyle and Andrew were all exceptional. I would recommend anybody looking for a Ford to go to Sunset. Best car buying experience I have ever had!

The team was exceptional. I felt my concerns were addressed as we negotiated the conditions of my new truck purchase. I didn't feel ignored, pushed, or dismissed. If you're looking for a new Ford this is the place to go. Even though there is a dealership within walking distance of our home Sunset Ford was well worth the 25-minute drive. Thank you for making it easy.

Lonnie Pope in the service area was very helpful and knowledgeable very friendly . Will be back for service on my vehicle.

The best experience I have ever had purchasing a car. I went in to look and felt good enough to make a purchase quickly. Purchased, traded and financed all within 2 hours and left with the vehicle and deal I wanted. I would recommend Joe, Kyle and Andrew to anybody!

Lonnie is a fantastic service advisor. She is knowledgeable, courteous, professional, and very easy to work with. She is the primary reason I trek to Waterloo for service (despite the fact that several other dealerships are closer to home).

Lonnie always knows the solution to my issues and if not always assures me that she will do all that can to figure it out! She is the reason we have stayed with Sunset!!

When I went into Sunset Ford, I knew what I wanted and Sunset had the right truck so it was a matter of developing a deal that satisfied both parties. Smooth and easy deal.

I felt welcomed and comfortable from the moment I stepped on the lot. There was zero pressure to make a purchase and all my questions were answered quickly and truthfully. The entire transactionwas a pleasure.. I'd recommend Adrian Fitch and Sunset Ford to anyone looking for an honest to goodness enjoyable transaction znd buying experience.

Easiest dealing that I have ever done when buying a new vehicle. The credit junk was entirely over too much of a game they played. Way too long. Nap time.