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Sunset Ford Waterloo always puts customers first!
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Easy to work with. Pleasant Performed the work accurately and as stated when the vehicle was dropped off
Joe was very helpful and friendly. I really appreciate his help with the purchase of my new car. Thank you again Joe
Very good. They are very nice to the customers. And they do good work. The girl at the service desk is great. I can't remember her name.
My experience with Adrian and Sunset Ford has been so awesome!! Adrian was very very helpful!!!
My experience at Sunset Ford was awesome. The car took a little longer than expected. But Adrian Fitch continued to update me to reassure I hadn't been forgotten! Great Service.
Fantastic experience. I would definitely recommend and purchase again. Sales and finance made it a smooth transaction.
Joe and the rest of the team were wonderful to work with. Love my new truck
Five star experience. Got a great deal on a great Escape. Everyone was efficient and kind. Would recommend and buy again.
Everyone here was very helpful and kind. It was a great buying experience! I will definitely look here first in the future.
Straight Shooters! I have now dealt with them on multiple occasions. They are pleasant, personable and professional.
Our experience with Sunset Ford of Waterloo was AMAZING!! JOHN RIES did a FANTASTIC JOB helping us get the vehicle we wanted for the BEST PRICE!!! His manager, Kyle, was AWESOME as well working with us and giving us a GREAT DEAL!!! Everyone was very nice and helpful!!(sorry can’t remember everyone’s names to mention) Even Larry from Sunset Ford St. Louis followed up to thank us for our purchase. That was impressive! Also loved the personal thank you note from John on the sun visor! Nice surprise and very nice touch!! We will definitely be recommending Sunset Ford to all of our friends and family!!
Excellent salesman and sales manager. They went out of their way to get us the car we wanted
John, Kyle and Treff were wonderful to work with. Got a great deal on a new vehicle and top dollar for my trade. Everything went smooth and everyone was super nice.
Lonnie was great to work, courteous, ND informative. Sunset in Waterloo was Ble to get our carin the same day for diagnosing and fixed the next.
Excellent Working with Lonnie is the best. She is knowledgeable and professional. Excellent customer service.
Love this dealership. Close to home and the service is awesome. I would highly recommend it.
Lonnie always does a great job making sure my service needs are met and lets me know if something is due to be done without pressuring me to approve the work
Joe Hill was a pleasure to work with in choosing my new Escape. He made sure I was completely satisfied with my purchase. Treff Laplant was fantastic to work with as well. Everything was clearly explained to me.
Recently I had a warning come up on my Focus' message center that the brake fluid was low. I called Sunset and Lonnie the service advisor was able to get me in the next day. It turned out it wasn't just low brake fluid--there was a leak in the brake line and the rear brakes were contaminated and needed to be replaced. It took a few days because parts had to be ordered but Lonnie called every day with an update on my car. The mechanics here are thorough in their work and when I drive away I feel confident that my car has been fixed. Thank you!
great experience with Joe Hill and with everyone involved. Joe Remembered the options that I wanted from my last vehicle purchase 5 years ago!
Best dealership I’ve ever done business with! Super friendly and knowledgeable. Made car buying fun instead of work.
Easy to work with, no hassles. Treff is an outstanding person to do business with. Professional but was funny and down to earth!
I would like to thank Joe Hill from Sunset for making the buying experience fun and not scary. For also taking the time when we had a hiccup with finding info. I'd like to thank Kyle Brewer the sales manager for making us feel comfortable with everything and Treff Laplant for explaining paperwork & getting us finalized to drive away in my beautiful Explorer!
Best experience ever! Sunset Ford and it’s team of Adrian, Kyle, and Treff were all outstanding to answer questions and help us along the way to trade in our Jeep for a Tremor Ranger. They are a “well oiled machine” in our experience with this purchase. They made it so easy and comfortable!
This dealership is the best I've ever dealt with. They do everything a customer deserves. I've bought 4 vehicles from them and never had a bad experience.
Service For Your Vehicle, Peace of Mind For You
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Located in Waterloo, IL
1425 N. Illinois Rt.3 - Waterloo, IL 62298
Welcome to Sunset Ford Waterloo
Thank you for visiting the Sunset Ford Waterloo website! Sunset Ford Waterloo expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford Waterloo. Sunset Ford Waterloo has lease deals on amazing new Ford models.
Be sure to ask us about our Ford warranty! We also have a great Sunset Ford Waterloo service department that can help provide maintenance to your vehicle when it's time for a tune-up! We are one of the most amazing Ford dealers in the southern Illinois area! Visit our dealership in Waterloo, IL today!
Quality Ford Service in Waterloo, IL
Bring your chosen Ford model into our service center near Columbia, IL. Our highly qualified automotive technicians will take good care of your vehicle, whether you're coming in for an oil change or a complicated repair job. We use authentic factory-authorized parts. Check out our service specials and coupons and schedule your appointment today!