Easy appointment scheduled for service Service department was on time courteous car was done in a timely manner that price discuss

Everyone has been very helpful every time that I have been there, from sales to service.

When I called Joe was very nice. When we got there for a test drive they had the truck ready for us to drive and met us in the parking lot. Very happy with my purchase. 10/10

Efficient and helpful service.

Good service.

Great communication from the front desk. Solid mechanical work

I stopped in to briefly look at this truck on Monday, test drove it Wednesday, and brought it home Friday!! Kyle was amazing to work with and I highly recommend him! Thank you Kyle for making this happen! I’m so excited!

In being a retired ase, Ford Gm trained mechanic I am still knowledgeable of auto repair services. Outside of being a bit pricey. The service and repairs were excellent.

Quick and easy. The business gives backs to the community and gives great prices on their vehicles. Joe Hill was very helpful and made sure I was getting what I wanted. Perry Webb was also very helpful and wasn't pushy when it came to the financing side.

I always have my car serviced by Sunset. They are easy to deal with and don't try to sell you something that you don't want or need. Very friendly people delivering a quality product.

I thought I had an oil change on my last visit for a recall. I received a courtesy call from sunset informing me I needed the oil changed. I immediately drove to Sunset and inquired about the change. Lonnie informed me that I needed the oil change but they were busy. Dustin, a mechanic was standing behind the counter and overheard how upset I was. He offered to do the oil change for me. I only waited a short time before the work was done and Lonnie gave me a car wash and I was happily on my way. I sure appreciate Lonnie and Dustin.

Joe did a great job communicating throughout the process. He was informative without being pushy.

Very professional and very friendly staff,Joe was really easy to work with. I would recommend Sunset Ford Waterloo!

Lonnie was awesome. She had my tires replaced without an appointment.

Got me in quickly, communicated throughout repair process about additional work that needed to be done.

Lonnie gave exceptional service and helped me even after hours. The service was performed timely without incident.

Installed remote car starter. Lonnie was great!

Great service

The service was great and fixed the problem. The service person was also very coutioud.

Had brakes repaired seems to be OK Lonnie did a great job explaining everything to me I’m happy with the work that was done

Thank you for Lonnie Pope she is a Good service advisor!🤗

Got me in and out, great service, very nice people. Will definitely be back again.

Good sales team and now a good service team to go along with sales . Way to go Lonnie !

Wonderful. Kyle Brewer was very hepful and explained everything when my new explorer came in. I love my new car

Lonnie the service manager is by far the best I have ever had to deal with