I had a great time at Sunset Ford and it did not take very longer before I was able to leave the dealership with a new car. I appreciate the help that Kyle gave me as he was able to answer any questions I had.

Kyle was very knowledgeable of the products and helpful. He has a fun sense of humor as well. He treated my wife who has a current disability with respect and always making sure to help her in and out of the vehicle and back safely inside dealership. It gave me the chance to look over the vehicle. This was a low pressure to buy and the fastest I have ever got out of a dealership while buying a vehicle.

My experience was very good. They quickly performed the work and I was on my way

Joe Hill at Sunset Ford did a great job at getting me into my new F250. It was an easy transaction and they worked great with me to get it all accomplished.

Lonnie Pope did a great job of directing me as to what needed to be done to my explorer. She kept me well informed by taking the time to explain the process and making sure the work was done in a timely manner. Would recommend this service department. Lonnie is a great representative for Sunset Ford.

Had oil change and tire rotation. They did some updates on computer also. Great experience thanks to Lonnie!

Lonnie Pope is friendly and kept me informed of delays and also when vehicle was taken in. She is an excellent example of a good employee. Thanks, Lonnie for doing such good work. She is also able to get all papers printed and signed in a timely manner. Good job Lonnie.

The service coordinator was very nice and helpful . Timing was good too. Overall a very good experience.

Lonnie Pope was very helpful in getting issue with my vehicle resolved, hopefully all is good in the future. It was the parts that were faulty , not the personal putting parts on. Will definitely return in the future.

The car market is crazy right now. After a terrible, terrible experience from a different online dealership we contacted Joe about a car in the lot. He was prompt to answer all our questions, was flexible with our work times/test drives, and made the whole process very simple. It was refreshing to have this positive experience and Joe was able to get us in the car we needed. The overall experience was pleasant and am very happy with Sunset Ford.

Kyle did an amazing job, even when I was very impatient. Every time I called he would answer hey cassy. Such a great sales guy.

Great customer service and my car is back to working great again after fixing it! I will take my car back for any other service needs!

Kyle Brewer made the car buying process so easy. He made you feel welcomed and comfortable. I will be recommending him to all my friends looking to purchase a new car! Thanks for everything!

What a great experience! From the moment Joe Hill greeted us in the parking lot, my wife and I felt like we just became part of the Sunset Ford family! They worked with us on the vehicle we set our sights on, and offered us a very fair trade-in value for our vehicle. Joe and Perry got us great financing, and did all of the leg work with licensing through delivery. I've been buying cars for 51 years, and thanks to Joe, this was the best experience I've ever enjoyed. You can keep all your "internet purchases". Nothing beats the attention and personal touch you get with Joe Hill and the entire team at Sunset Ford of Waterloo!

Very pleased with service

Bought a truck sight unseen across the country and Joe Hill was fantastic, sending me videos, facetime, etc. He answered all my questions within a few hours and communicated very well. They are true professionals at Sunset Ford. No issues at all overnighting the paperwork back and forth or using an out of state lender. Very smooth transaction and the truck was exactly as advertised. I would not hesitate to buy from Joe or Sunset again. Look me up on FB if you have any other questions about this dealership, they're solid.

Bought a truck sight unseen across the country and Joe Hill was fantastic, sending me videos, facetime, etc. He answered all my questions within a few hours and communicated very well. They are true professionals at Sunset Ford. No issues at all overnighting the paperwork back and forth or using an out of state lender. Very smooth transaction and the truck was exactly as advertised. I would not hesitate to buy from Joe or Sunset again. Look me up on FB if you have any other questions about this dealership, they're solid.

Lonnie was my point person for having warranty work done on a lease plan vehicle. She went above and beyond in cutting through the the lease plan red tape to get the vehicle serviced asap! Lonnie was very friendly, knowledgeable and professional in taking care of my needs.

Happy with the service. Dont like doing survey think about it if you don’t hear from someone you might be doing something right

Lonnie was very knowledgeable, courteous and professional in providing us service advice, scheduling and updating the service provided.

Great service team in Waterloo Illinois! Lonny was great to work with and they had my truck in and out in a few hours. Thanks for the continued great service!

Service was great. Easy to schedule and service manager kept us informed and updated on day of service.

Lonnie was very helpful in getting our police cars in for recall work. Kept us informed on status and made it so we could bring one car in when one was finished. We have always had good service from Sunset Ford in Waterloo and I recommend asking for Lonnie Pope when you need to schedule or have any service questions.

Joe Hill was very attentive and easy to deal with. I would highly recommend him!

Kyle and Perry were both fabulous to work with and made the purchase of my new Explorer as easy as possible! I would definitely buy from Sunset Ford again.