Introducing the Ford Family
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Sunset Ford Waterloo always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Got in at my appointment time and did not have to wait long staff was friendly and pleasant
Kyle made the process quick and easy. Would recommend Sunset Ford to anybody looking to buy a car.
They were quick and very polite. Handled everything perfectly. Will definitely be having our service completed here again.
Excellent car buying experience. Answered all questions and was personally interested in making us find the vehicle best suited for us. The transfer, title work, and financing was expertly handled by Perry. I have found my new “go to” dealer.
My experience concerning this last service appointment was perfect, the service advisor communicated with me every step of the way and my truck was completed within the time frame discussed.
Lonnie worked with my schedule and got me in right away.
Stop pressuring about other services and making up issues that don’t exist. Went to a friend who has his own stop and said that there was no issue with what you said was wrong.
Exceptional service and a great service manager (Lonnie) did a great job taking care of my recall.
Love the car. Everyone at the dealership was amazing and Joe Hill was the perfect salesman. Highly recommend
Lonnie did a great job getting my truck serviced in a timely manner. I originally scheduled service (online) and then called to inquire about getting the rear camera recall dine at the same time, I was told they needed to move my original service appt to accommodate the recall, and then never completed it due to lack of parts…the other issue I had was my truck had greasy fingerprints on the door handle and the steering wheel as stunk like diesel. Lonnie had them wipe the handle and I took care of the rest. When I got the truck home I noticed the oil filter was wet with residual oil (which is a pet peeve of mine). Other than lack of cleanliness, not getting the recall maintenance done and apparent lack of attention to detail (cleanliness) I was satisfied with the outstanding customer support, had that element been lacking you would not have received 5 stars.
Stopped in for works oil change. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about.
It was a really great experience. Salesman was really nice and the finance person worked really fast.
Joe was great to work with. Will for sure go back for my next buy!
Joe and everyone at the dealership was great with work with! They made the transaction super simple.
This is the 2nd vehicle I purchased from Sunset. Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair!
Sunset Ford made finding a car very easy. There was great service and I felt like I knew everything I needed to know about my new car.
This is the first vehicle I purchased from Sunset. Won’t go anywhere else in the future. Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair!
Quick and reliable service.
Thank you Pete Heutel, Joe Hill and Perry Webb for making purchasing this car a possible. We appreciate everything that you have done. Thanks again Frank and Robin Curtis
Joe Hill was great to work with. He made the whole process from building the bronco to taking delivery very easy. Well worth the wait!!
Kyle and Haydon were great and helping me find the truck of my dreams! If I were gonna buy a vehicle I would buy from them!
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Quick professional and great customer service. I would go there again for service repair thanks again
Sunset took care of my concerns. Fast service for the works. I asked for quote on new battery and they had that ready when I checked out
Service For Your Vehicle, Peace of Mind For You
Get the most out of your vehicle from the techs who know it best.
Located in Waterloo, IL
1425 N. Illinois Rt.3 - Waterloo, IL 62298
Welcome to Sunset Ford Waterloo
Thank you for visiting the Sunset Ford Waterloo website! Sunset Ford Waterloo expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford Waterloo. Sunset Ford Waterloo has lease deals on amazing new Ford models like:
- 2022 Ford Edge
- 2022 Ford Escape
- 2022 Ford Ranger
- 2022 Ford Edge Titanium
Be sure to ask us about our Ford warranty! We also have a great Sunset Ford Waterloo service department that can help provide maintenance to your vehicle when it's time for a tune-up! We are one of the most amazing Ford dealers in the southern Illinois area! Visit our dealership in Waterloo, IL today!
Quality Ford Service in Waterloo, IL
Bring your chosen Ford model into our service center near Columbia, IL. Our highly qualified automotive technicians will take good care of your vehicle, whether you're coming in for an oil change or a complicated repair job. We use authentic factory-authorized parts. Check out our service specials and coupons and schedule your appointment today!