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Sunset Ford Waterloo always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
It was a pleasure! Easy to work with! Get him a raise and a promotion!
The process was an absolute breeze from start to finish. Kyle, Perry, and all the staff were incredibly welcoming and helpful. Cannot recommend enough that you visit them if you’re in the market for a vehicle.
Joe was great. Knowledgeable about the cars. Took the time to keep going back inside to get another set of keys for me to try out. I was a little concerned about tryin got buy a car with a trade in as old as mine but I got a great price. Perry made the paperwork a breeze even if he did have to run around a lot because his printer wasn’t working. I specifically came to Sunset Ford in Waterloo because I heard great things about them. My niece has gotten their last two cars here. I’d recommend Joe and Subset Ford.
Got me in quick. Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire when they took it from the garage to the service center and even Repaired the tire free of charge for me. Excellent service
Service has always been done on time and done correctly. They keep the shop very clean and neat.
Joe was very easy to work with. No pressure at all. Answered all of my questions in a professional manner. Would do business again there in the future.
The two young ladies at the check in desk were great. Very helpful. Outgoing. Professional.
Kyle was great! No pressure and made sure that we had everything that we needed. Honest and upfront with everything. Highly recommend Kyle and SunSet Ford of Waterloo! Thanks, Kyle!!
Very professional and transparent! Would definitely recommend! Danielle communicated every step of the way! Thanks
Great customer service. They answered all my questions. Show me where all the controls were in my car.
Casey was so helpful. She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! She was amazing.
Employees at the service desk were very friendly and helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition of my battery. Everything was very clean in the service drop off area and waiting room.
We had a Great buying experience working with Kyle Brewer. If you are in the market for a car you have to see Kyle. We love our new Car. Thanks Kyle.
I purchased a used Renegade from Joe Hill at Sunset Ford and couldn't have asked for better service. Joe was incredibly honest; I was trading in a very old car not worth much and he gave me my options. He upfront told me he wasn't a Jeep expert (as its a Ford dealer) but still was able to get me answers to every question I had and information I needed. Additionally, I had to leave town in the middle of the process unexpectedly which gave the dealership time to do a full inspection on my new vehicle. Joe, kept me in the loop, texting me updates and making sure we were scheduled to get the sale completed when it was right for me. I always try to get out of the city when buying a car and Sunset Ford is close enough to be convenient but far enough away to offer that small town atmosphere of an honest dealership. I'll definitely look to Joe and Sunset Ford again when I'm in the market for another car.
He was a nice guy. He helped me get into a car that was liable . And the price was right on the car I have . Thank u so much Kyle I really like my 2019 Ford Escape . I will proceed To go back to ford for my next car . Love: Tricia Rauh
Courteous as usual. I was able to spray with the person I needed to and received the appropriate information.
They are very easy to work with. And they don't give up until job is done. Joe is very nice person and very helpful. Thank you Joe.
Everyone is very friendly. Danielle ( Service Manager) is very knowledgeable and does a great job of keeping you up to date as to how your service is progressing. I would recommend your service department to anyone!
Joe Hill delivered exceptional service from the beginning, all the way through closing. Extremely transparent and kept things very efficient. Didn’t have to spend hours at the dealership like I have in the past.
Joe talked with me a lot ahead of time so once I finally got to the dealership it was a smooth and quick deal! He also reached out after the sale to make sure I was comfortable with my new car and answer any questions. Perry Webb was also a great part to the financial process!
I have worked in dealerships for over 35 years and this was the best buying experience I have EVER had! Joe and Perry are the best. First time my wife actually enjoyed working with them. Great job!!
Joe wasn’t only professional but made my wife and I feel at home an hour away from home. I recommend this dealership and most certainly Joe to anyone looking for a new or used vehicle. Reasonable prices and super friendly staff. Will go back when it’s time for a new truck or car. If you want a dealer that goes above and beyond for you, go see Joe!
Awesome customer service. Joe Hill made it easy to make a deal that worked for us. So happy with our new ride.
Joe Hill is who you want to buy a car from! From the time we contacted him with questions about the truck until the time we drove it off the lot, he was very friendly, and personable and made sure that all of our questions were answered. It was truly the easiest and most pleasant car purchase we have ever experienced!! If you are in the market for a car or truck, Joe is the one to see!!
Attentive, knowledgeable staff. Flexible appointment scheduling. Excellent vehicle service and post-service communication. Thank you
Service For Your Vehicle, Peace of Mind For You
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Located in Waterloo, IL
1425 N. Illinois Rt.3 - Waterloo, IL 62298
Welcome to Sunset Ford Waterloo
Thank you for visiting the Sunset Ford Waterloo website! Sunset Ford Waterloo expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford Waterloo. Sunset Ford Waterloo has lease deals on amazing new Ford models like:
- 2021 Ford Edge
- 2021 Ford Escape
- 2021 Ford Ranger
- 2021 Ford Edge Titanium
Sunset Ford Waterloo also has great Ford sedan models like the 2021 Fusion SE! Be sure to ask us about our Ford warranty! We also have a great Sunset Ford Waterloo service department that can help provide maintenance to your vehicle when it's time for a tune-up! We are one of the most amazing Ford dealers in the southern Illinois area! Visit our dealership in Waterloo, IL today!
Quality Ford Service in Waterloo, IL
Bring your chosen Ford model into our service center near Columbia, IL. Our highly qualified automotive technicians will take good care of your vehicle, whether you're coming in for an oil change or a complicated repair job. We use authentic factory-authorized parts. Check out our service specials and coupons and schedule your appointment today!