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Sunset Ford Waterloo always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
I've bought several new cars over the years and have NEVER had an experience this easy. The price I saw online was the price I was given. No tricks, no gimmicks, just great honest people! Once the price was settled and my credit app was approved, I drove 150 miles to pick up. I kept waiting for a catch, but there never was one. Joe was waiting for me at the door and he and Andrew had me in and out of signing within an hour! I am still in awe! These guys are car sales superheroes! I will be back for any new car needs despite them being so far away! Thank you so much Joe and Andrew! You're the absolute BEST!!!
I wish I could give this dealer and Joe more than 5 stars. I've bought several new cars and have NEVER had an experience this easy. The price I saw online was the price I was given. No tricks, no gimmicks, just great honest people! Once the price was settled and my credit app was approved, I drove 150 miles to pick up. I kept waiting for a catch, but there never was one. Joe was waiting for me at the door and he and Andrew had me in and out of signing within an hour! I am still in awe! These guys are car sales superheroes! I will be back for any new car needs despite them being so far away! Thank you so much Joe and Andrew! You're the absolute BEST!!!
Joe is amazing. Very friendly and professional. Staff at Sunset is fantastic. Explained everything fully and understandable. Great job guys!
Bought car over the phone, they picked me up at airport, no complaints. Drove home
Upfront, honest and made the whole process of buying very easy. John the salesman was thorough and went over every detail of my vehicle.
John was very knowledgeable and helpful in making sure our buying experience was a good one.
I felt they werevery friendly and honest with.me. I liked the feel of a small dealership and not being rushed. into anything. I love my new Ford-F-150 King Ranch, and have had many compliments on it.
John and all the guys I met at Sunset Ford in Waterloo we’re friendly and easy to work with. I feel I got a fair trade in on my vehicle and a fair price on the new F150 lariat that I purchased. I am extremely happy with my vehicle and the “no pressure atmosphere” at this dealership. I would recommend them to anyone looking to purchase of a new vehicle.
I had a great experience dealing with this dealer just before Christmas this year. Great hospitality, honest people and a simple transaction. I will be a repeat customer even though I live in another state. Thanks you all!
John was extremely helpful and answered all my questions. He allowed me to test drive multiple cars to ensure I was picking the right one for me. He was patient and never seemed putout by my requests and questions.
Best place , best employees!! First ever Ford I have ever bought in 33 years.
Very patient and professional. I have looked at vehicles with Joe 4 times over the last 5 years. I have not purchased until this time. Even though I had never bought he continue to answer all my questions without pushing.
Great communication. Fixed the problem immediately. Friendly service.
Sunset Ford in Waterloo is one of the few remaining large dealerships who truly cares about their customers. Honest and Trustworthy! If you are looking for a car give these guys a shot. You won't be sorry!
John was very easy to work with and knowledgeable about Ford products. He was not pushy and he did follow up on any questions I had.
Joe Hill and everyone at Sunset are wonderful. Joe was courteous, knowledgeable, and professional from beginning to end. This is the second car I have purchased from Sunset/Joe. I Highly recommend.
Our salesman Adrian Fitch was knowledgeable and very personable without being pushy. All in all it was a pleasant experience
Adrian my sales person was very attentive and respectful. Everyone was friendly. I did not feel pressured.
We had a very pleasant experience with Joe Hill. He greeted us by name at the door after our 3 hr. drive. He had the vehicle ready for us to test drive and went over all the awesome features of the truck. He answered all our questions and best of all wasn't high pressure! He didn't really have to be because the deal was awesome! I would recommend seeing Joe for a great deal!
Price was right, and Joe Hill was personable and easy to work with. Will recommend Sunset Ford and Joe to friends and family.
We had numerous bad experiences with our previous Ford Dealership, Auffenberg. We would schedule service way in advance, have our Explorer there on time as we promised, and numerous times they failed to have the vehicle ready for pickup as promised. We finally had enough and sought a different service option. A sister bought a new Bronco from Sunset Ford in Waterloo and raved about the way she was treated. So we called and Set up the appointment. Even though our appointmen t was three weeks away, Lonnie in service reached out to us to get all the details and then advised it might take overnight to get repaired and if the needed parts we not on site it might require a second appointment to bring back and finish. Not only did they finish the job in the appointment initially set up, she negotiated we with the extended warranty people to make an exception that saved us money. Here forward Sunset will have all our vehicle business. When you get treated with kept promises, and do exceptional work, why wouldn't we switch our alliance?
Joe Hill provided excellent service with my recent purchase of a Ford Truck. This is the second vehicle I have purchased from Sunset Ford and Joe made the process painless both time. Everyone at Sunset Ford provides courteous, professional service.
Adrian provided us with a great experience. He was very knowledgeable and did not try to pressure us in to anything we didn’t want. I would definitely do business with Adrian and Waterloo Sunset Ford again.
Bought a new 2024 F150 Lariat from Sunset Ford in Waterloo. I feel I got a fair deal. The people were knowledgeable, friendly and easy to work with. A smooth, no hassle experience.
Joe was very personable and friendly. The staff went above and beyond to make sure our experience was good. We are very happy with the purchase of our new vehicle!!
Located in Waterloo, IL
1425 N. Illinois Rt.3 - Waterloo, IL 62298
Welcome to Sunset Ford Waterloo
Thank you for visiting the Sunset Ford Waterloo website! Sunset Ford Waterloo expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford Waterloo. Sunset Ford Waterloo has lease deals on amazing new Ford models.
Be sure to ask us about our Ford warranty! We also have a great Sunset Ford Waterloo service department that can help provide maintenance to your vehicle when it's time for a tune-up! We are one of the most amazing Ford dealers in the southern Illinois area! Visit our dealership in Waterloo, IL today!
Quality Ford Service in Waterloo, IL
Bring your chosen Ford model into our service center near Columbia, IL. Our highly qualified automotive technicians will take good care of your vehicle, whether you're coming in for an oil change or a complicated repair job. We use authentic factory-authorized parts. Check out our service specials and coupons and schedule your appointment today!