Service Appointment

If you received a Customer Satisfaction Program, such as a “M or N” program (Ex: 14M02), the vehicle must be diagnosed by a Ford Certified Technician with customer approval of $209.95 for Diagnosis charges. Once diagnosed, we will submit our findings to Ford Motor Company to inquire if coverage is applicable. In many instances, we find that these programs do not apply to our Customer’s primary concern and repairs/charges must be authorized by the customer. If you have a concern and would like us to diagnose the concern for $209.95, then please continue scheduling through our online portal or by calling us at 618-221-1996.

If you received a RECALL NOTICE from Ford Motor Company for an “S” Notice (Ex: 19S01), please continue scheduling through our online portal or by calling us at 618-221-1996. Please know that we are receiving many scheduling requests along with parts shortages, so it may be months before availability exists.

Schedule Ford Service in Waterloo, IL

We want to make it easier than ever for you to schedule your next appointment at Sunset Ford of Waterloo. Be sure to use our simple online schedule page to reserve your next service with us in seconds. Here is a breakdown of how our schedule service page works.

Schedule Service Online

You may not want to waste your time sitting on the phone with a service center just trying to reserve your next vehicle service appointment. That’s why we have our simple-to-use online scheduling page. All you have to do is register, and you’ll be able to schedule all of your appointments in seconds. The registration part is simple, as well. You can get that done in under one minute. After that, you are ready to go. So, how simple is it to schedule your appointment with us online? When you go to our online schedule page, you have to complete a three-step process. First, you will let us know a little bit about your vehicle. We just need to use the drop-down menu to let us know your vehicle’s make, model, and model year. After that, the system will return the recommended services for your vehicle. All you have to do is select the service you would like to schedule and choose your preferred appointment time. After that, you are done. In most cases, you can complete this process in a few minutes. It sure beats doing all of that over the phone. Best of all, our service center is designed to provide a full range of Ford-certified care.

Popular Dealership Amenities

We don’t just stop with fast and simple ways to schedule your service online. We also provide you with lots of desirable amenities so you can enjoy your visit with us every time. If you want to stream content during your visit, you can use our free Wi-Fi service. We also have vending machines available for you to enjoy your favorite drink. Finally, we have a kid’s play area so the whole family can have fun. We will always be ready to assist you if there is anything you need.

Schedule Service At Sunset Ford of Waterloo

Now is the time to schedule your service today at Sunset Ford of Waterloo. Be sure to use our online schedule page to reserve your appointment in seconds. We proudly serve the greater Columbia, Waterloo, Red Bud, Valmeyer, and Millstadt, IL region.

Complimentary Sunset Ford Waterloo Amenities

  • Complimentary Wi-Fi
  • Private Tables & Work Spaces
  • Parts & Gear Boutique
  • Genuine Ford Parts
  • Comfortable Waiting Area
  • Dedicated Service Scheduling Team
  • Complimentary Car Wash Voucher With Service
  • Vending Machines

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